Our products are shipped worldwide. We use a centrally located logistics hub in China, where we work directly with our certified manufacturer.

This central location allows us to ship efficiently to all countries while ensuring consistent quality and competitive pricing.

The average delivery time is 6 to 10 business days. Please see our shipping policy.

Shipping is free worldwide.

Once your order has been shipped, you will receive an email with a Track & Trace link. Track your order here.

Occasionally, a shipment may be slightly delayed by the carrier. Please feel free to contact us if you have not received your order after 14 days.

Yes, we offer a 90-day risk-free trial period. Within this period, you can return the product, provided it is in its original condition. Please see our return policy.

Return shipping costs are at your own expense. For international returns, this is on average €19, depending on the carrier.

Use this tSend an email to support@shopnanacare.com. We will then provide you with the correct return address and further instructions.ext to answer questions in as much detail as possible for your customers.

We provide a standard 1-year manufacturer’s warranty on product defects.